With the rapidly evolving technological space, KMPDC has kept pace in implementing digital solutions to both internal and external processes. A key milestone is that of the Online Service Portal (https://osp.kmpdc.go.ke) which allows medical and dental practitioners, community oral health officers and health facilities to renew their licenses remotely. The portal is fast and easy to use.

In addition, the Council has adopted the Electronic Board (E-Board) in conducting its meetings. The solution which was recently used during the 132nd Full Council Meeting is cost effective as it eliminates the use of paper. The E-Board also ensures security of documents by restricting access to unauthorized users. Management of internship has been revolutionized, thanks to the introduction of the internship management system which integrates all the internship related aspects such as balloting, application of internship licenses and internship centers transfers into one.

According to Duncan Mwai, Assistant Director ICT, already four (4) Cohorts have successfully balloted through the Internship Management System since its inauguration in November 2021. Further, the written part (Multiple Choice Questions-MCQ’s) of the pre-registration and internship qualifying Examinations for foreign doctors is conducted online.

To consolidate all internal operations, the Council has invested in an Enterprise Resource Planning (ERP) System, which seeks to provide essential office solutions such as Financial Management, Supply Chain Management, Human Resource Management, Customer Relationship Management just to mention a few. This is expected to streamline processes, save on costs, increase productivity and achieve efficiency.